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MODALITA' DI SPEDIZIONE    GUIDA ALL'ACQUISTO   RICHIEDI INFORMAZIONI   PAGAMENTI SICURI   GARANZIE PER I CLIENTI

 

RICERCA RICAMBI D'EPOCA
Dischi e Pastiglie BREMBO
KIT FRIZIONI E VOLANI VALEO
PROCEDURES MADE GOODS:

 

1)  Return Policy

3)  Warranty Service

2)  Legal guarantee

4)  Deposit

 

 

 

 

 

 


 

1)  Return

 

Sales of products via the Internet are regulated in Articles 50 to 68 ("distance contracts") of Legislative Decree 206/2005 (Consumer Code). This legislation provides for the consumer the right to terminate the contract or proposed contract, guaranteeing the right to return the product purchased and the reimbursement of expenses incurred. So that it can be exercised the right of withdrawal it is necessary to comply with some strict rules:

 

1) What breakages are declared within 24 hours after delivery of the goods;
2) That the replacement is in perfect condition (unused, not tampered with and free of mechanical assembly);
3) That the product is returned in its original packaging, without labels, stickers or written;
4) That there is removal of parts of the product (accessories, cables, instruction manuals);
 

Autoforniture Mancini  will not accept returns that do not meet even one of the conditions set and the right of withdrawal will expire completely and permanently.

 

Procedure for exercising the right of withdrawal

 
 

To exercise the right of withdrawal is necessary to Autoforniture Mancini, within 10 working days from receipt of goods, the will to terminate the contract requiring the Return Authorization Number (N.A.R.)

 

 

Request Return Authorization Number

N.A.R.

 

Within three working days of receipt of the request, Autofoniture Mancini send to the customer to the address indicated in the order or in the request for withdrawal, the Return Authorization Number (N.A.R.) that will identify the practice. Once the N.A.R. you must fill out the Return form and send it back for withdrawal by e-mail to: info@webcarservice.it .

Within 5 working days of receiving the Return Authorization Number (N.A.R.), the customer will ship at his own expense:

 

AUTOFORNITURE MANCINI 

VIA TOR SAPIENZA,179

00155 ROMA (rm) ITALIA

 

The product must be accompanied by the invoice attached, and neck carefully packed must indicate the Return Authorization Number (N.A.R). A necessary condition for exercising the right of withdrawal is the substantial integrity of the product and packaging. In the event that the subject of the order challenged as dissimilar not return in the same condition they were received, ie in perfect condition, unused, with the original packaging and any manuals, without any lack, complete all accessories, and everything in origin content, but instead be returned lacks even one of those essential characteristics, Autoforniture Mancini deemed completed the acquisition of that property by the customer, who will be available to the same at logistics Autoforniture Mancini, where will collect by appointment. Autoforniture Mancini reserves the right to charge the customer for any costs incurred for product verification and shipping the same, if it is undamaged and functioning, differently from that stated by the customer.

 

IMPORTANT: do not be refunded or exchanged products related to practices that made the term has elapsed. A refund relates only to the product price, as detailed in the order confirmation and invoice Shipping: in each case the costs of shipping and delivery of the product will not be reimbursed and, therefore, will remain in expense. In the case where the return procedure is not accepted, the related products will not be returned to the sender; if you want to recover the products, they may be picked up at the warehouses of Autoforniture Mancini upon request.

 

Procedures and time refund to the customer

 

Autoforniture Mancini wWe will refund within 30 days of the date on which it became aware of the right of withdrawal by the customer. In the event that the product has already been delivered to the customer, Autoforniture Mancini and will reimburse after successful return of the product and only after ensuring that all the requirements have been met.

 

Repayment of credit card or debit card: for purchases made by payment by credit card the refund will be made through a transfer of the transaction directly to the credit card, and the time required to display the refund depends on the institution that issued the card.

 

Repayment of PayPal account: the refund will be visible within 48 hours of receipt of returned merchandise. The actual reimbursement to the credit card associated with your PayPal account depends on who issued the card.

 

Refunds for orders paid cash on delivery: the refund is the current account specified by the customer.

 

He invited those who wish to pursue action to withdraw to indicate the correct bank details directly on the return form when sending the same by e-mail.


 

2)  Legal Warranty

 

Pursuant to Legislative Decree 206/2005 ("Consumer Code"), all the products for sale on this site are covered by the legal guarantee of 24 months.

According to the legal guarantee of 24 months Autoforniture Mancini is liable to the consumer (the person who is acting for purposes which are outside his trade, business, craft or profession) for the lack of conformity not evident at the time of purchase. The lack of conformity can be found to malfunction and must be reported within 26 months from the date of purchase; This term comes from the warranty period which is 24 months two months which is the time limit within which it must be notified of the defect in the product as soon as it is manifested. The guarantee will apply to products that present lack of conformity and / or malfunctions not evident at the time of purchase, provided the product is correctly assembled and with due diligence, that is, respecting its destination and as provided in any documentation technical, compliance with the various operating rules therein. This guarantee is not applicable in case of negligence, inadequate installation or incompetence in the implementation. In case of lack of conformity, the consumer has the right to restore, without charge, the conformity of the goods by repair or replacement. In the event that, Autoforniture Mancini is unable to make its customers a product warranty (repaired or replaced), Autoforniture Mancini will proceed at its own discretion to refund the amount paid by voucher for the same value or the replacement with a product with equal or superior characteristics.

 

Times and procedures for the exercise of the legal guarantee

 

The Customer shall:

1) send a written notice to AUTOFORNITURE MANCINI or contact us by telephone 06262262, indicating the defect of the product;

2) require the Return Authorization Number (NAR)  identification of practice that will be communicated by Autoforniture Mancini;

3) submit the Return Fom Warranty

4) prepare the product for shipping carefully and enclosing all accessories, the instruction manual and all that originally contained in the product package;

5) indicate on packaging the Return Authorization Number (NAR) assigned by Autoforniture Mancini.

 

Notes items to catalog

 

Autoforniture Mancini through the site WEB CAR SERVICE is committed with particular attention in order to give its customers valuable support to facilitate the identification of certain spare parts. Despite continuous updates of its database, AUTOFORNITURE MANCINI, however, stresses that photographs, text, graphics, data sheets, information and characteristics reproduced describing the products are provided for illustrative purposes and are prone to change without notice. If we need to encourage you to seek further information from other sources to find confirmation on the correct identification of the article sought after by the media provided by the web site WEB CAR SERVICE. In any case, if there were errors found, the customer may exercise his right of withdrawal of the products within 10 days from the date of delivery. The products sold by AUTOFORNITURE MANCINI may only be installed on vehicles or systems recommended by the manufacturer by a competent person and on its sole responsibility. AUTOFORNITURE MANCINI can never be held responsible for the consequences of 'a bad installation or of the' use of a product that is not made for a particular vehicle.


 

3)  Manufacturer Warranty

 

All products on the site and sold by WEB CAR SERVICE Autoforniture Mancini  well as being covered by the legal guarantee, are covered by the Manufacturer Warranty. The Warranty Service is added, but does not replace, the legal guarantee of 24 months still rightly due to the consumer, as provided by law. Duration, territorial scope and modalities for invoking such a guarantee is shown in the form, drawn up by the manufacturer.


 

4)  Deposit

 

After you receive your new replacement, send us where provided for the old component. Following the return you will be reimbursed according to the method chosen for the initial payment.

 

Warning: the old product must always be placed in the box of origin and made no later than 30 days following the arrival of your order. The damaged parts and / or removed will not be refunded


 

 

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